Item Details

 
ID21912
Item IT Service Desk Specialist for Bahrain
Description VAM Systems is a Business Consulting, IT Solutions and Services company with operations in UAE, Qatar, Bahrain, USA, Australia, Singapore & India.

VAM Systems is currently looking for IT Service Desk Specialist for our Bahrain operations with the following skillsets & terms and conditions:

Brief Description of expected tasks:

Receive Calls
Respond to Emails
Process eService Request
Process incident tickets on IT Service Management system
Attempt First Call Resolution
Install Software remotely

Specifics of Skill Requirement (Versions)

Windows 7, 10
MS Office 2010/2016
ITIL V2, V3
Awareness of MS-365
Customer Care skills
Communication skills in English.
(Communication skills in Arabic is an added advantage)

Additional Remarks:

Analytical skills; Positive and optimistic; Collaborative team spirit; care for quality over quantity
Basic skills on configuration, installation and troubleshooting of computer software and hardware;
Basic Knowledge about Network infrastructure;
Basic Knowledge about AD and Servers
Basic knowledge of ITIL

Relevant Experience - minimum 1 year

Terms and conditions: 

Joining time frame:   2 weeks (maximum 1 month)

The selected candidates shall join VAM Systems – Bahrain and shall be deputed to one of the leading Organizations in Bahrain.

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at ambili.krishnan@vamsystems.com or call us +91 (0)476 2684923.




CategoryJobs
Price0.0000
Type 
Date & Time5/21/2018 3:03:21 AM
UserVamsystems
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